Privacy Policy
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ARB Consulting is committed to protecting the privacy and confidentiality of personal information shared by clients, visitors, applicants, and users of this website. This Privacy Policy explains how we collect, use, process, store, disclose, and protect information when you access our website, book consultations, submit forms, upload documents, make payments, or engage our services.
Information We Collect
We may collect your name, phone number, email address, organization name, designation, location, service requirement, appointment details, uploaded documents, payment confirmation details, technical data, browser information, IP address, and communication records.
Sensitive Documents
Documents shared for corporate law, AML, investigations, compliance, strategy, or advisory matters may contain confidential information. Such documents are used only for the relevant engagement and are handled with professional discretion.
How We Use Information
We use information to respond to enquiries, provide consultations, process appointments, generate invoices, prepare proposals, execute services, communicate updates, maintain records, improve the website, fulfill legal obligations, and protect the legitimate interests of ARB Consulting.
Data Sharing
We do not sell personal data. Information may be shared with authorized team members, technology providers, payment gateways, hosting providers, email service providers, professional partners involved in an engagement, or authorities where required by law.
Data Retention
Information is retained for as long as necessary for service delivery, compliance, recordkeeping, dispute handling, audit purposes, or lawful business needs. Where permitted, users may request correction, deletion, or restriction of certain personal data.
Data Security
ARB Consulting uses reasonable administrative, technical, and organizational safeguards to protect information. However, no digital transmission or storage system is completely risk-free.
User Rights
Users may request access, correction, deletion, withdrawal of consent, or grievance resolution subject to applicable law and lawful retention requirements.
Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and enhance the user experience. You may manage or disable cookies through your browser settings, although certain website features may be affected.
Embedded Content and Third-Party Services
Our website may contain embedded content such as videos, images, maps, forms, or other resources provided by third-party services. Such third-party services may collect information, use cookies, or process data according to their own privacy policies.
Website Communications
If you submit an enquiry, appointment request, contact form, or other communication through the website, the information provided may be used to respond to your request and maintain appropriate communication records.
Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent or as otherwise permitted by applicable law.
Data Retention and Deletion Requests
Users may contact ARB Consulting to request access, correction, deletion, or restriction of their personal information, subject to applicable legal, contractual, regulatory, security, and recordkeeping requirements.
Grievance Redressal
If you have any concern regarding the collection, use, processing, or protection of your personal information, you may contact ARB Consulting through the contact details provided on this website. We will review and address legitimate privacy-related concerns in accordance with applicable law.
Changes to This Privacy Policy
ARB Consulting may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or data-processing practices. Any updated version will be published on this page with the revised effective date where applicable.
Contact
For questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, please contact ARB Consulting through the official contact details provided on this website.