Grievance Redressal Mechanism

Opening

ARB Consulting is committed to resolving grievances relating to privacy, data, billing, appointments, website usage, service delivery, and client communication in a structured and time-bound manner.

What Can Be Raised

Users may raise concerns regarding data usage, correction requests, deletion requests, billing issues, appointment matters, service delivery issues, website concerns, or communication issues.

How to Raise a Grievance

Send an email with your name, contact details, issue summary, relevant documents, transaction details if applicable, and expected resolution.

Response Timeline

ARB will acknowledge and respond within a reasonable period, generally within 7 working days for privacy requests and 2 to 3 working days for billing or support issues.

Contact

Email: grievance@adheeshraj.com or info@adheeshraj.com